Thank you for your reply, Peter
Agency is Andrew Milne Real estate in Frankston VIC. http://www.milnere.com.au/
I was in communication with Lynn(sales rep) asking her 3 times to send me S32 and never got a reply from her via email. I spoke with her origianly over the phone asking for S32 and she said she will send it.
Then I CC Andrew(Director) who never come back to me directly. Then from other REP(Mark) I received this: "andrew milne who owns the company has said it is now company policy
to see properties before you offer , happy send sec 32 must jump on
plane and see the home"
I replied(CC director) saying I would like to make an offer and "If I am not mistaken, any written offer must be presented to the vendor".
Then I've got email from Mark saying property is sold.
Twice I prompted Mark asking to clarify if new policy still stands and never got a direct answer. I really doubt that policy is even written, but was used a just and excuse. Of course I can avoid this agency and spread the word of concern, but I have not idea where I stend with them if good propererty comes on the market which I will want to buy and if it will be with this agency. :-(
Thank you for reading. Regards, Igor