we have just exchanged contracts with a purchaser of our house, agent said it was unconditional, explained about section 27. and how to draw the 10% deposit finance was in place for the purchasers. this is the first time we have ever sold a house and believed that the agent was working for us. the house was taken off the market, listed as sold on the internet, open day cnc due to sale. then 3 weeks later agent phoned to say that purchasers couldn't get all the finance, they were 80,000.00 short. i mentioned that the contract was unconditional as she had said, but she had lied and was now saying it was subject to finance and the purchasers had not paid the 10% deposit. i hadn't checked, i had asked her all these questions and she had answered, i trusted her!. now my house has to be relisted and people are going to think there is something wrong with it. should it have been put as sold? should it not have been sold subject to finance and the open house still to go ahead? any other potential buyers will have moved on. i think i should have some recompense here. i told the agents that i was going to go elsewhere as it had been with them sometime, the very next day the board was gone from the front. but my house has been listed as sold on their web site for all this time. has this happened to anybody else and who do i ask to find out the rules of this?